We know that some of people have been reluctant to come into the hospital since the pandemic started, so Health Sciences North has created the HSN Virtual Emergency Department to offer people convenient access to Emergency Room doctors from the comfort of their home. With the new Virtual Emergency Department, patients can receive real-time, same-day visits with an emergency physician. You can even be referred for same-day bloodwork, medical imaging and consultations with in-house specialists.

 

HSN’s Virtual Emergency Department offer patients real-time, same-day visits with one of our emergency physicians online for patients experiencing non-life threatening medical issues.

 

Here is a list of everything you need to know if you are considering booking an appointment with HSN’s Virtual Emergency Department.

Services Offered:

HSN’s Virtual Emergency Department can refer you for same-day bloodwork, medical imaging and consultations with our in-house specialists.

 

Hours of Operation:

They’re open Monday through Friday from 10 a.m. to 6 p.m. (except statutory holidays). Appointments are available beginning at 7 a.m.

 

How to Reach Them:

Talk to one of our doctors with any smartphone, laptop or tablet with wi-fi access.

 

What do I need to book an appointment?

  • Ontario Health Card
  • Computer, smartphone, or tablet with video and microphone capabilities
  • Private, high-speed internet access (public internet is not secure)
  • E-mail (to access the appointment link)
  • Quiet, private space to engage in the virtual visit

 

What Languages Can I Receive Service In?

This service is available in English and French. You may also choose to involve a loved one in your virtual appointment who can provide translation for you.  If you require translation services, please come to the Emergency Department in person.

 

Filed under: HSN, Who We Are